Authentic
ChatterPlug’s SaaS-based solution allows businesses to conduct a real-time dialog and engage with consumers via their mobile device during their on-location experience. This ensures REAL feedback from REAL Customer in REAL time!
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ChatterPlug’s patent-pending technology motivates consumers to provide relevant feedback at the moment of interaction - not hours or days later. By prompting feedback on-location ChatterPlug has enabled businesses to receive more complete feedback and data; not just ratings or the most negative/positive customer comments.
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ChatterPlug’s clients receive actionable alerts at levels throughout their organization, enabling businesses to respond to consumer feedback directly and immediately. Customers never leave a business with a negative experience.
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